With the rapid accumulation of online information, efficient web navigation has grown vital yet challenging. To create an easily navigable cyberspace catering to diverse demographics, understanding how people navigate differently is paramount. While previous research has unveiled individual differences in spatial navigation, such differences in knowledge space navigation remain sparse. To bridge this gap, we conducted an online experiment where participants played a navigation game on Wikipedia and completed personal information questionnaires. Our analysis shows that age negatively affects knowledge space navigation performance, while multilingualism enhances it. Under time pressure, participants' performance improves across trials and males outperform females, an effect not observed in games without time pressure. In our experiment, successful route-finding is usually not related to abilities of innovative exploration of routes. Our results underline the importance of age, multilingualism and time constraint in the knowledge space navigation.
Multilingualism , Spatial Navigation , Male , Female , Humans , Individuality
This paper explores how individuals' language use in gender-specific groups ("mothers" and "fathers") compares to their interactions when referred to as "parents." Language adaptation based on the audience is well-documented, yet large-scale studies of naturally-occurring audience effects are rare. To address this, we investigate audience and gender effects in the context of parenting, where gender plays a significant role. We focus on interactions within Reddit, particularly in the parenting Subreddits r/Daddit, r/Mommit, and r/Parenting, which cater to distinct audiences. By analyzing user posts using word embeddings, we measure similarities between user-tokens and word-tokens, also considering differences among high and low self-monitors. Results reveal that in mixed-gender contexts, mothers and fathers exhibit similar behavior in discussing a wide range of topics, while fathers emphasize more on educational and family advice. Single-gender Subreddits see more focused discussions. Mothers in r/Mommit discuss medical care, sleep, potty training, and food, distinguishing themselves. In terms of individual differences, we found that, especially on r/Parenting, high self-monitors tend to conform more to the norms of the Subreddit by discussing more of the topics associated with the Subreddit.
Terrorist attacks not only harm citizens but also shift their attention, which has long-lasting impacts on public opinion and government policies. Yet measuring the changes in public attention beyond media coverage has been methodologically challenging. Here we approach this problem by starting from Wikipedia's répertoire of 5.8 million articles and a sample of 15 recent terrorist attacks. We deploy a complex exclusion procedure to identify topics and themes that consistently received a significant increase in attention due to these incidents. Examining their contents reveals a clear picture: terrorist attacks foster establishing a sharp boundary between "Us" (the target society) and "Them" (the terrorist as the enemy). In the midst of this, one seeks to construct identities of both sides. This triggers curiosity to learn more about "Them" and soul-search for a clearer understanding of "Us". This systematic analysis of public reactions to disruptive events could help mitigate their societal consequences.
The digital transformation of our societies particulary driven by information and communication technologies have revolutionized how we generate, communicate, and acquire information. Collective memory as a core and unifying force in our societies has not been an exception among many societal concepts which have been revolutionized through this digital transformation. In this chapter, we have distinguished between "digitalized collective memory" and "collective memory in the digital age". In addition to discussing these two main concepts, we discuss how digital tools and trace data can open doorways into the study of collective memory that is formed inside and outside of the digital space.
Communication , Computers , Memory , Humans
Sex work, or the exchange of sexual services for money or goods, is ubiquitous across eras and cultures. However, the practice of selling sex is often hidden due to stigma and the varying legal status of sex work. Online platforms that sex workers use to advertise services have become an increasingly important means of studying a market that is largely hidden. Although prior literature has primarily shed light on sex work from a public health or policy perspective (focusing largely on female sex workers), there are few studies that empirically research patterns of service provision in online sex work. This study investigated the determinants of pricing and popularity in the market for commercial sexual services online by using data from the largest UK network of online sexual services, a platform that is the industry-standard for sex workers. While the size of these influences varies across genders, nationality, age and the services provided are shown to be primary drivers of rates and popularity in sex work.
Sex Workers , Female , Gender Identity , Humans , Male , Sex Work , Sexual Behavior , Social Stigma
In recent years, excessive monetization of football and professionalism among the players have been argued to have affected the quality of the match in different ways. On the one hand, playing football has become a high-income profession and the players are highly motivated; on the other hand, stronger teams have higher incomes and therefore afford better players leading to an even stronger appearance in tournaments that can make the game more imbalanced and hence predictable. To quantify and document this observation, in this work, we take a minimalist network science approach to measure the predictability of football over 26 years in major European leagues. We show that over time, the games in major leagues have indeed become more predictable. We provide further support for this observation by showing that inequality between teams has increased and the home-field advantage has been vanishing ubiquitously. We do not include any direct analysis on the effects of monetization on football's predictability or therefore, lack of excitement; however, we propose several hypotheses which could be tested in future analyses.
In August 2019, the Intergovernmental Panel on Climate Change (IPCC) published its Special Report on Climate Change and Land (SRCCL), which generated extensive societal debate and interest in mainstream and social media. Using computational and conceptual text analysis, we examined more than 6,000 English-language posts on Twitter to establish the relative presence of different topics. Then, we assessed their levels of toxicity and sentiment polarity as an indication of contention and controversy. We find first that meat consumption and dietary options became one of the most discussed issues on Twitter in response to the IPCC report, even though it was a relatively minor element of the report; second, this new issue of controversy (meat and diet) had similar, high levels of toxicity to strongly contentious issues in previous IPCC reports (skepticism about climate science and the credibility of the IPCC). We suggest that this is in part a reflection of increasingly polarized narratives about meat and diet found in other areas of public discussion and of a movement away from criticism of climate science towards criticism of climate solutions. Finally, we discuss the possible implications of these findings for the work of the IPCC in anticipating responses to its reports and responding to them effectively. SUPPLEMENTARY INFORMATION: The online version contains supplementary material available at 10.1007/s10584-021-03182-1.
Corruption is a social plague: gains accrue to small groups, while its costs are borne by everyone. Significant variation in its level between and within countries suggests a relationship between social structure and the prevalence of corruption, yet, large-scale empirical studies thereof have been missing due to lack of data. In this paper, we relate the structural characteristics of social capital of settlements with corruption in their local governments. Using datasets from Hungary, we quantify corruption risk by suppressed competition and lack of transparency in the settlement's awarded public contracts. We characterize social capital using social network data from a popular online platform. Controlling for social, economic and political factors, we find that settlements with fragmented social networks, indicating an excess of bonding social capital has higher corruption risk, and settlements with more diverse external connectivity, suggesting a surplus of bridging social capital is less exposed to corruption. We interpret fragmentation as fostering in-group favouritism and conformity, which increase corruption, while diversity facilitates impartiality in public life and stifles corruption.
The Internet facilitates large-scale collaborative projects and the emergence of Web 2.0 platforms, where producers and consumers of content unify, has drastically changed the information market. On the one hand, the promise of the 'wisdom of the crowd' has inspired successful projects such as Wikipedia, which has become the primary source of crowd-based information in many languages. On the other hand, the decentralized and often unmonitored environment of such projects may make them susceptible to low-quality content. In this work, we focus on Urban Dictionary, a crowd-sourced online dictionary. We combine computational methods with qualitative annotation and shed light on the overall features of Urban Dictionary in terms of growth, coverage and types of content. We measure a high presence of opinion-focused entries, as opposed to the meaning-focused entries that we expect from traditional dictionaries. Furthermore, Urban Dictionary covers many informal, unfamiliar words as well as proper nouns. Urban Dictionary also contains offensive content, but highly offensive content tends to receive lower scores through the dictionary's voting system. The low threshold to include new material in Urban Dictionary enables quick recording of new words and new meanings, but the resulting heterogeneous content can pose challenges in using Urban Dictionary as a source to study language innovation.
Political behaviour increasingly takes place on digital platforms, where people are presented with a range of social information-real-time feedback about the behaviour of peers and reference groups-which can stimulate (or depress) participation. This social information is hypothesized to impact the distribution of political activity, stimulating participation in mobilizations that are increasing in popularity, and depressing participation in those that appear to be less popular, leading to a non-normal distribution. Changes to these platforms can generate natural experiments allowing for an estimate of the impact of different kinds of social information on participation. This paper tests the hypothesis that social information shapes the distribution of political mobilizations by examining the introduction of trending information to the homepage of the UK government petition platform. The introduction of the trending feature did not increase the overall number of signatures per day, but the distribution of signatures across petitions changed significantly-the most popular petitions gained more signatures at the expense of those with fewer signatories. We further find significant differences between petitions trending at different ranks on the homepage. This evidence suggests that the ubiquity of trending information on digital platforms is introducing instability into political markets, as has been shown for cultural markets. As well as highlighting the importance of digital design in shaping political behaviour, the findings suggest that a non-negligible group of individuals visit the homepage of the site looking for petitions to sign, without having decided the issues they wish to support in advance. These 'aimless petitioners' are particularly susceptible to changes in social information.
Political Activism , Humans , Internet , Models, Theoretical
Recently developed information communication technologies, particularly the Internet, have affected how we, both as individuals and as a society, create, store, and recall information. The Internet also provides us with a great opportunity to study memory using transactional large-scale data in a quantitative framework similar to the practice in natural sciences. We make use of online data by analyzing viewership statistics of Wikipedia articles on aircraft crashes. We study the relation between recent events and past events and particularly focus on understanding memory-triggering patterns. We devise a quantitative model that explains the flow of viewership from a current event to past events based on similarity in time, geography, topic, and the hyperlink structure of Wikipedia articles. We show that, on average, the secondary flow of attention to past events generated by these remembering processes is larger than the primary attention flow to the current event. We report these previously unknown cascading effects.
Information Dissemination , Internet , Memory , Humans
The Internet has provided us with great opportunities for large scale collaborative public good projects. Wikipedia is a predominant example of such projects where conflicts emerge and get resolved through bottom-up mechanisms leading to the emergence of the largest encyclopedia in human history. Disaccord arises whenever editors with different opinions try to produce an article reflecting a consensual view. The debates are mainly heated by editors with extreme views. Using a model of common value production, we show that the consensus can only be reached if groups with extreme views can actively take part in the discussion and if their views are also represented in the common outcome, at least temporarily. We show that banning problematic editors mostly hinders the consensus as it delays discussion and thus the whole consensus building process. To validate the model, relevant quantities are measured both in simulations and Wikipedia, which show satisfactory agreement. We also consider the role of direct communication between editors both in the model and in Wikipedia data (by analyzing the Wikipedia talk pages). While the model suggests that in certain conditions there is an optimal rate of "talking" vs "editing", it correctly predicts that in the current settings of Wikipedia, more activity in talk pages is associated with more controversy.
Adaptation, Psychological , Communication , Consensus , Cooperative Behavior , Internet , Computer Simulation , Encyclopedias as Topic , Humans , Information Systems , Models, Psychological , Social Control, Informal
In recent years, there has been a huge increase in the number of bots online, varying from Web crawlers for search engines, to chatbots for online customer service, spambots on social media, and content-editing bots in online collaboration communities. The online world has turned into an ecosystem of bots. However, our knowledge of how these automated agents are interacting with each other is rather poor. Bots are predictable automatons that do not have the capacity for emotions, meaning-making, creativity, and sociality and it is hence natural to expect interactions between bots to be relatively predictable and uneventful. In this article, we analyze the interactions between bots that edit articles on Wikipedia. We track the extent to which bots undid each other's edits over the period 2001-2010, model how pairs of bots interact over time, and identify different types of interaction trajectories. We find that, although Wikipedia bots are intended to support the encyclopedia, they often undo each other's edits and these sterile "fights" may sometimes continue for years. Unlike humans on Wikipedia, bots' interactions tend to occur over longer periods of time and to be more reciprocated. Yet, just like humans, bots in different cultural environments may behave differently. Our research suggests that even relatively "dumb" bots may give rise to complex interactions, and this carries important implications for Artificial Intelligence research. Understanding what affects bot-bot interactions is crucial for managing social media well, providing adequate cyber-security, and designing well functioning autonomous vehicles.
Artificial Intelligence , Social Media , Software , Aggression , Competitive Behavior , Cooperative Behavior , Editorial Policies , Humans , Internet , Knowledge
The Internet not only has changed the dynamics of our collective attention but also through the transactional log of online activities, provides us with the opportunity to study attention dynamics at scale. In this paper, we particularly study attention to aircraft incidents and accidents using Wikipedia transactional data in two different language editions, English and Spanish. We study both the editorial activities on and the viewership of the articles about airline crashes. We analyse how the level of attention is influenced by different parameters such as number of deaths, airline region, and event locale and date. We find evidence that the attention given by Wikipedia editors to pre-Wikipedia aircraft incidents and accidents depends on the region of the airline for both English and Spanish editions. North American airline companies receive more prompt coverage in English Wikipedia. We also observe that the attention given by Wikipedia visitors is influenced by the airline region but only for events with a high number of deaths. Finally we show that the rate and time span of the decay of attention is independent of the number of deaths and a fast decay within about a week seems to be universal. We discuss the implications of these findings in the context of attention bias.
Disagreement and conflict are a fact of social life. However, negative interactions are rarely explicitly declared and recorded and this makes them hard for scientists to study. In an attempt to understand the structural and temporal features of negative interactions in the community, we use complex network methods to analyze patterns in the timing and configuration of reverts of article edits to Wikipedia. We investigate how often and how fast pairs of reverts occur compared to a null model in order to control for patterns that are natural to the content production or are due to the internal rules of Wikipedia. Our results suggest that Wikipedia editors systematically revert the same person, revert back their reverter, and come to defend a reverted editor. We further relate these interactions to the status of the involved editors. Even though the individual reverts might not necessarily be negative social interactions, our analysis points to the existence of certain patterns of negative social dynamics within the community of editors. Some of these patterns have not been previously explored and carry implications for the knowledge collection practice conducted on Wikipedia. Our method can be applied to other large-scale temporal collaboration networks to identify the existence of negative social interactions and other social processes.
Massive Open Online Courses (MOOCs) bring together a global crowd of thousands of learners for several weeks or months. In theory, the openness and scale of MOOCs can promote iterative dialogue that facilitates group cognition and knowledge construction. Using data from two successive instances of a popular business strategy MOOC, we filter observed communication patterns to arrive at the "significant" interaction networks between learners and use complex network analysis to explore the vulnerability and information diffusion potential of the discussion forums. We find that different discussion topics and pedagogical practices promote varying levels of 1) "significant" peer-to-peer engagement, 2) participant inclusiveness in dialogue, and ultimately, 3) modularity, which impacts information diffusion to prevent a truly "global" exchange of knowledge and learning. These results indicate the structural limitations of large-scale crowd-based learning and highlight the different ways that learners in MOOCs leverage, and learn within, social contexts. We conclude by exploring how these insights may inspire new developments in online education.
Communication , Education, Distance/methods , Information Dissemination , Internet , Learning , Humans , Knowledge , Peer Group
Use of socially generated "big data" to access information about collective states of the minds in human societies has become a new paradigm in the emerging field of computational social science. A natural application of this would be the prediction of the society's reaction to a new product in the sense of popularity and adoption rate. However, bridging the gap between "real time monitoring" and "early predicting" remains a big challenge. Here we report on an endeavor to build a minimalistic predictive model for the financial success of movies based on collective activity data of online users. We show that the popularity of a movie can be predicted much before its release by measuring and analyzing the activity level of editors and viewers of the corresponding entry to the movie in Wikipedia, the well-known online encyclopedia.
Forecasting , Internet , Mass Media , Motion Pictures/trends , Behavior , Data Collection , Humans , Linear Models , Models, Statistical , Software , Time Factors
Information-communication technology promotes collaborative environments like Wikipedia where, however, controversy and conflicts can appear. To describe the rise, persistence, and resolution of such conflicts, we devise an extended opinion dynamics model where agents with different opinions perform a single task to make a consensual product. As a function of the convergence parameter describing the influence of the product on the agents, the model shows spontaneous symmetry breaking of the final consensus opinion represented by the medium. In the case when agents are replaced with new ones at a certain rate, a transition from mainly consensus to a perpetual conflict occurs, which is in qualitative agreement with the scenarios observed in Wikipedia.
Conflict, Psychological , Consensus , Models, Theoretical , Social Support , Information Services , Social Media
In this paper we present statistical analysis of English texts from Wikipedia. We try to address the issue of language complexity empirically by comparing the simple English Wikipedia (Simple) to comparable samples of the main English Wikipedia (Main). Simple is supposed to use a more simplified language with a limited vocabulary, and editors are explicitly requested to follow this guideline, yet in practice the vocabulary richness of both samples are at the same level. Detailed analysis of longer units (n-grams of words and part of speech tags) shows that the language of Simple is less complex than that of Main primarily due to the use of shorter sentences, as opposed to drastically simplified syntax or vocabulary. Comparing the two language varieties by the Gunning readability index supports this conclusion. We also report on the topical dependence of language complexity, that is, that the language is more advanced in conceptual articles compared to person-based (biographical) and object-based articles. Finally, we investigate the relation between conflict and language complexity by analyzing the content of the talk pages associated to controversial and peacefully developing articles, concluding that controversy has the effect of reducing language complexity.
Language , Models, Statistical , Comprehension , Encyclopedias as Topic , Humans , Speech , Vocabulary
In this work we study the dynamical features of editorial wars in Wikipedia (WP). Based on our previously established algorithm, we build up samples of controversial and peaceful articles and analyze the temporal characteristics of the activity in these samples. On short time scales, we show that there is a clear correspondence between conflict and burstiness of activity patterns, and that memory effects play an important role in controversies. On long time scales, we identify three distinct developmental patterns for the overall behavior of the articles. We are able to distinguish cases eventually leading to consensus from those cases where a compromise is far from achievable. Finally, we analyze discussion networks and conclude that edit wars are mainly fought by few editors only.
Internet , Consumer Health Information
